A DES truck just drove by my house without stopping. Why?

Strategic Power Restoration Approach

  • Initiating restoration from the substation
  • Progressing towards individual homes and businesses

Restoration Process

  1. Main distribution lines restoration
  2. Focus on repairing feeders or taps (Restoring power to the highest number of customers)
  3. Concentrating on pockets of customers' outages
  4. Addressing individual homes and businesses' issues