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Ignite Broadband Troubleshooting Internet Support Can I use my own router?
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Can I use my own router?

Yes, you can use your own router. However, we offer an advanced Wi-Fi 6 router free of charge to ensure the best experience possible.

*NOTE: If you use your own router, you will be responsible for set up, any issues and maintaining firmware updates.

  • Fact Sheet: What is Firmware? (PDF)

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236 Cowan Road
Dickson, TN 37055

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Report an Outage: (615) 446-9051

Fax: (615) 446-7111

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  • For Home
    • Residential Plans & Pricing
    • Peace of Mind
  • For Business
  • Check Availability
  • Support
    • Tech Support
    • Speed Test
    • General FAQs
    • Internet FAQs
    • Phone FAQs
  • About Us
    • Who We Are
    • Why Ignite
    • News & Information
    • Resources
    • Contact Us
  • Pay Bill