Why does my neighbor have power and I do not?

Service Line Damage

  • Damage limited to your service line only.
  • Does not impact your neighbor's electricity supply.

Complex DES Circuits

  • DES circuits can have intricate feeds
  • Neighbor's home may be on a separate circuit

Multiple Phases & Service Distribution

  • Up to 3 different phases on your pole
  • Neighbors might receive service from a different phase