Simply put, broadband is access to high-speed internet. Broadband can be delivered over multiple technologies, including fiber, cable, and fixed wireless. The official Federal Communications Commission (FCC) definition of broadband is a minimum of 25 Mbps (megabits per second) download and 3 Mbps upload. Ignite Broadband & Dickson Electric will deliver broadband via a fiber optic network for fiber-to-the-home (FTTH) services with symmetrical upload and download speeds of 500 Mbps, 1 Gig, and 2.5 Gigs.
Our local fiber network is built for speed, reliability, and real-world use. Unlike cable or satellite services, we deliver true symmetrical speeds, so uploads are just as fast as downloads perfect for streaming, gaming, video calls, and smart homes. Fiber isn’t affected by weather or wireless interference like Starlink, and it doesn’t slow down during peak hours like cable networks. Because we own and operate our network locally, we’re able to offer more consistent performance, quicker support, and a better overall experience than large national providers
Fiber internet speeds range from 100 mbps to multi gig. Upload and download speeds are symmetrical. Symmetrical speeds mean yourupload speed is the same as your download speed. For example, 500 Mbps down and 500 Mbps up—ideal for video calls, cloud backups, gaming, and content creation.
Fiber is highly reliable and less affected by weather, electrical interference, or distance. It also experiences fewer outages compared to traditional copper networks.
Our fiber internet plans include unlimited data, so you don’t have to worry about data caps, overage charges, or throttling. You can stream, game, work, and connect multiple devices with confidence, knowing your internet usage is never limited.
Fiber internet is considered one of the most secure types of internet connections available. Unlike traditional copper lines, fiber-optic cables transmit data as light signals rather than electrical signals, making them extremely difficult to tap into without detection.
Ignite Broadband will not offer Video/TV services, but we will be glad to help those who are ready to cut ties with your current cable TV providers to transition exclusively to streaming platforms and maximize your viewership value and experience.
Log in to your customer portal and select “Make a Payment” to submit a one-time payment. For added convenience, you can enroll in Auto Pay by selecting “Manage Payment Methods” to ensure your payments are made automatically each month.
Upgrading your service is simple! Log in to your customer portal and select “My Services” from the left-hand menu. Then click “Change Services” to view and select available upgrades. You can also contact our office at (615) 446-9051, and a representative will be happy to assist you.
