Unlike your electric bill, your Ignite bill will be a Paperless Bill and will be emailed to you each month. There are many convenient payment methods available to help avoid late penalties or interruptions to your service.
Autodraft
No fees. No late penalties. No postage. No worries.
This is the preferred worry-free payment method that guarantees your bill is paid on time, even when life gets crazy. Sign up online today!
New Ignite Online Portal
Sign in to your new Ignite Account Portal to pay your bill online, access your billing history, set your notification preferences, update your contact information, set up recurring payments, and upgrade your service package-- anytime, anywhere.
Mail or Night Drop
For those of us who prefer to write a check to pay your bills, payments can be mailed to our office at Dickson Electric System| PO Box 627, Dickson, TN 37056, or can be left in our night drop, which is available 24 hours, 7-days a week, at our office on Cowan Road in Dickson.
Please be sure to write a separate check for your Ignite bill and for your DES and sanitation bills.
Pay By Phone
Call (615) 446-9051 and press 2 for broadband; follow the prompts to pay your bill over the phone using a check or credit card. You’ll need your new account number from your Ignite bill.
A small convenience fee applies for this payment method.
In Person
Pay your bill by visiting our office at 236 Cowan Road in Dickson. Our lobby is open Monday - Friday, 8 a.m. through 5 p.m., with a drive-through window for your convenience.